Rehai rock climbing

• - Climbing gear (helmet, harness, climbing shoes)
• - Professional guide services and English support
• - Specific activity insurance

• - Each participant is provided with specific activity insurance: NT$2,000,000 accidental death and disability coverage, NT$200,000 medical reimbursement insurance
• - Guides are trained in first aid and emergency handling
• - Guide-to-participant ratio is kept at no more than 1:6 to ensure quality and safety standards
• - We provide full equipment, and participants should follow guide instructions to ensure safety

• - Please wear comfortable, breathable outdoor clothing and bring a windproof or waterproof jacket in case of changing weather.
• - Prepare around 2 liters of water, lunch, and sun protection (sunscreen, hat, sunglasses, etc.).
• - If you have your own climbing shoes, we recommend bringing them for a better fit; climbing shoes are also provided, though sizes may not be perfect.
• - All essential climbing equipment (harness, helmet, etc.) and activity insurance will be provided, so you can enjoy the activity worry-free.
• - If you have any special needs or health conditions, please inform us during registration so we can make appropriate arrangements.
• - A detailed trip briefing, including weather suggestions and final reminders, will be sent 3 days before departure to help you prepare.

Trip Cancellation or Rescheduling Due to Weather

• - Force Majeure: If the trip cannot proceed due to events such as a land typhoon warning, earthquake, cold wave, heavy rain advisory (as defined by the Central Weather Administration), road closures, or restrictions imposed by management authorities, a refund will be issued after deducting a 5% administrative fee.
• - Poor Weather Forecast: If adverse weather such as continuous rain or an incoming cold front may affect the trip quality, we will conduct a comprehensive assessment. The final decision will be announced no later than 3 days before departure. If we decide to cancel the trip, a refund will be issued after deducting a 5% administrative fee.

Cancellation Due to Personal Reasons

• - Cancel 14 days before departure: Refund minus a 5% administrative fee.
• - Cancel 8–13 days before departure: 20% of the booking fee will be deducted.
• - Cancel 3–7 days before departure: 30% of the booking fee will be deducted.
• - Cancel within 2 days of departure: No refund.

Minimum Participant Requirement

• - If the minimum participant number is not reached and the trip is canceled, participants may choose to reschedule for free or receive a refund with a 5% administrative fee deducted.